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customer centric business

10 July, 2024#Academics

Finding our why: the key to customer-centric business

HIM Marketing lecturer Ben Smith reflects on the fundamental motivations behind the school commitment to customer experience. He discusses the invaluable real-world lessons and applications our students gain by developing a customer-centric mindset from the very start of their academic journey.

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customer centric business

10 July, 2024

Finding our why: the key to customer-centric business

#Academics

Vitra Design Museum

08 July, 2024

Cultural Gems: Visiting Switzerland’s Luxe Museums

#Student Life

multicultural team in a meeting

26 June, 2024

Mastering Cultural Competence in the Workplace: A Key Skill to 'Be World Ready'

#Industry News

Low Presents

17 June, 2024

Interview with Jonathan Low: HIM alumnus, global conference speaker, master trainer, facilitator, and leadership coach

#Alumni

artists book room

28 May, 2024

Creative, Curious, and Cultural Hotels in Switzerland

#Industry News

Career Services at SEG

27 May, 2024

You’re not alone: how a career coach can change the game

#Career advice

luxury expensive watch and jewelry in packaging

23 April, 2024

The Luxury of Authenticity: Top Strategies for Maintaining Brand Integrity in a Hyperconnected World

#Industry News

Will we ski in the future? Climate change puts it in question.

29 March, 2024

Can innovation save the ski industry?

#Industry News

businessmen-elegant-suits-business

20 March, 2024

Financial Literacy Essentials for Business Professionals: Key Concepts and Skills

hotel room staff with tablet

20 February, 2024

8 Adaptive Marketing Strategies for Hotels: Navigating Change

#Industry News

what are the most fulfilling careers

08 February, 2024

How to find the path to a fulfilling career

#Career advice

Sabina Zamfirescu

02 February, 2024

How an internship can shape your future

#Alumni

HIM Alumnus Arron McGrath goes far in hospitality

12 December, 2023

A Journey of Excellence in Hotel Management

#Alumni

best investment watches

26 September, 2023

The Ultimate Guide to Luxury Watches as Investment

Soft skills in professional setting

06 September, 2023

The value of soft skills in business

#Career advice

Students in a finance class

21 August, 2023

Unlocking the door to the world of Private Banking

#Academics

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